NERC Unveils Three-Step Complaint Channel for Power Consumers

NERC Unveils Three-Step Complaint Channel for Power Consumers

The Nigerian Electricity Regulatory Commission has issued a direct advisory to electricity consumers nationwide. The regulator outlined a three-step pathway for resolving supply, billing, and metering disputes. It urged customers to follow a structured escalation process before seeking federal intervention. In a public notice shared on its official X platform, NERC addressed persistent consumer frustrations….

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Federal Government Reaffirms Ban on Meter Sales as New Distribution Phase Begins

Federal Government Reaffirms Ban on Meter Sales as New Distribution Phase Begins

The Federal Government has issued a stern warning against the illegal sale of electricity meters. Minister of Power, Adebayo Adelabu, reaffirmed this stance during a strategic ministerial briefing in Abuja. He stated clearly that consumers must not pay out-of-pocket for these essential measuring devices. This directive aims to protect Nigerians from arbitrary charges imposed by…

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