FCCPC Denies Banning Airtime Borrowing

  The Federal Competition and Consumer Protection Commission has rejected claims that it banned airtime borrowing and data advance services in Nigeria, attributing recent disruptions to non-compliance by telecom operators with consumer lending regulations introduced eight months ago. Ondaje Ijagwu, Director of Corporate Affairs at the Commission, said in a statement issued Friday that “no…

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Airtel Nigeria Halts Airtime Borrowing Service

  Airtel Nigeria has announced the temporary suspension of its airtime and data credit services, which previously allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge. In a statement issued on Friday, the Director of Corporate Communications and CSR at Airtel Nigeria, Femi Adeniran, said the decision is part…

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NCC Orders Telecoms to Compensate Subscribers for Poor Service

NCC Orders Telecoms to Compensate Subscribers for Poor Service

The Nigerian Communications Commission (NCC) has ordered mobile network operators to credit the accounts of subscribers suffering from subpar network quality. In a directive issued on Sunday, the regulator stated that customers should no longer bear the burden of service disruptions alone. This shift marks a departure from the traditional model of merely fining operators….

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