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Nigerians are paying significantly higher electricity tariffs under the Band A classification framework but receiving far less than promised, as fresh data and consumer accounts from across the country expose a deepening crisis of service delivery, regulatory failure, and growing public frustration. Two years after the Nigerian Electricity Regulatory Commission (NERC) decoupled Band A feeders…
Nigeria’s primary consumer and food regulators signed a pact on Wednesday to end the jurisdictional friction that allows rogue traders to thrive. Tunji Bello of the Federal Competition and Consumer Protection Commission (FCCPC) and Mojisola Adeyeye of the National Agency for Food and Drug Administration and Control (NAFDAC) formalised this tie-up in Abuja. The deal…
The Federal Competition and Consumer Protection Commission has rejected claims that it banned airtime borrowing and data advance services in Nigeria, attributing recent disruptions to non-compliance by telecom operators with consumer lending regulations introduced eight months ago. Ondaje Ijagwu, Director of Corporate Affairs at the Commission, said in a statement issued Friday that “no…
Airtel Nigeria has announced the temporary suspension of its airtime and data credit services, which previously allowed eligible prepaid customers to borrow airtime or data and repay on their next recharge. In a statement issued on Friday, the Director of Corporate Communications and CSR at Airtel Nigeria, Femi Adeniran, said the decision is part…
The Nigerian Communications Commission (NCC) has ordered mobile network operators to credit the accounts of subscribers suffering from subpar network quality. In a directive issued on Sunday, the regulator stated that customers should no longer bear the burden of service disruptions alone. This shift marks a departure from the traditional model of merely fining operators….
The Central Bank of Nigeria has issued a stern warning to all banking customers across the country, urging them to protect their financial information by refusing to share passwords, personal identification numbers, or other sensitive banking details with anyone, including individuals claiming to be bank officials. The advisory, released as part of activities marking Global…
