Telecom Regulator Targets Operators Over Failing Network Quality

Telecom Regulator Targets Operators Over Failing Network Quality

The Nigerian Communications Commission has initiated fresh enforcement proceedings against mobile network operators over persistent service failures. Regulatory officials issued pre-enforcement notices to firms failing key performance benchmarks across voice and data channels. The commission aims to end years of unpunished network drops and unexplained data depletion. Operators now face hefty financial penalties or mandatory…

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Telecom Regulator Targets Operators Over Failing Network Quality

NCC Orders Telecoms to Compensate Subscribers for Poor Service

The Nigerian Communications Commission (NCC) has ordered mobile network operators to credit the accounts of subscribers suffering from subpar network quality. In a directive issued on Sunday, the regulator stated that customers should no longer bear the burden of service disruptions alone. This shift marks a departure from the traditional model of merely fining operators….

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